Turn IT Surprises Into a Plan
Is your IT support a plan, or a phone number you call when something breaks? With break-fix support, every problem is a surprise: a surprise bill, a surprise wait, and a surprise gap you didn’t know you had.
An AMC with Pentacle turns that into a plan for the year, and a fixed annual IT cost is easier to budget than a year of emergencies.
What Your AMC Covers
Frequently Asked Questions
What does the AMC cover?
Support with agreed response times, security kept up to date with Sophos, Acronis backup for servers, PCs and Microsoft 365, Microsoft 365 management, and planned hardware refreshes.
How is this different from break-fix support?
Break-fix means paying when something breaks. An AMC gives you one team and a fixed annual cost that is easier to budget.
Do you also offer hardware AMC across brands?
Yes. See our AMC services page for comprehensive and non-comprehensive hardware AMC.
How is it priced?
Plans are quoted to your size and needs. We reply within one business day.
Why an AMC
- One team instead of calling someone only when things break
- Agreed response times
- A fixed annual cost for your FY27–28 budget
Looking for hardware AMC across brands? See our AMC services.
Good to Know
This is a paid service, quoted after we understand your setup. Tell us a little about your environment and we’ll come back within one business day.
Tell Us About Your IT
Prefer to talk?
Call 0522-4968899, email [email protected], or message us “AMC” on LinkedIn, Facebook or Instagram.